Laurel Norris

Training Specialist

Things that I like: Data, strategy, interacting with a lot of interesting people, and writing reports (strange, I know). I also love being creative, especially when it comes to engaging learners and connecting with people. My background is in journalism, centered around science and technology topics. Outside of work, I spend a lot of time at the barn riding my horse. I compete in three-day-eventing.


Connect, create, succeed: Understanding the customer experience


3:00 - 3:45